1:1 Coaching
UTAP Funded
Skills future credit claimable
Upto 70% Course Fee Subsidy for SG/PR
Globally Renowned Trainer
High Success Rate
Course Description
The PSM II course leverages liberating structure to help understand various stances of scrum master in addition to various other activities and discussions. In this course, students work on real-life cases in a group setting.
Key Objective
- What makes an effective Scrum Master
- How to support the Scrum Team
- How to support the organization
- Challenges of middle management
- Dealing with complexity and impediments
- Measurement in Scrum
- Successful product delivery and “Done”
- Facilitation techniques
- How to apply Scrum Values and Principles for decision making.
- Understanding Servant Leadership
- Tips and Techniques for Scrum Masters to work with a wider organization.
About Trainers
Course Outline
Seasoned agilists are all set to help organizations realize superior ways of implementation and execution.
Effects on the organization of a successful Scrum Master
- Scrum is a framework that highlights the problems with existing processes within an organization. It creates ample transparency so that people can Inspect and Adapt for improvements.
- Here you will learn:
How Scrum Master creates an environment where Scrum Teams thrive.
How Scrum Master facilitates discussions with the rest of the organization that do not impede the Scrum Team.
How Scrum Master will help the organization to adapt to Scrum to deliver business impact.
Dealing with complexity and servant leadership
- Most of the Product Development happens in the complex domain. Typical, traditional, predictive management/leadership styles impede creativity of individuals which is necessary to find solutions to complex problems.
- Here you will learn:
Scrum Master’s contribution as a Servant Leader
How to implement Scrum and empirical processes to address complex problems.
Dealing with team conflict
- Any group of people has to go through a journey before it becomes a team. Often this journey is explained using the Tuckmans model. However, when there are people with different skills, experience, opinions and backgrounds, some conflict is deemed to happen.
- Here you will learn:
The different levels of conflict
What is the role of Scrum Master in dealing with conflicts at each level
How can Scrum Master help teams navigate through conflicts to deliver business results.
Removing impediments
- Scrum Guide states that the Scrum Master is accountable for improving the effectiveness of the Scrum Team. The Scrum Master does so by removing any impediments that hinder the growth of the team.
- Here you will learn:
What are the impediments?
Which impediments the Scrum Master should remove and which to leave for the Scrum Team to take care of.
How can Scrum Master help teams navigate through conflicts to deliver business results.
Facilitation techniques
- One important skill that the Scrum Master has to have is facilitation. There are numerous situations where a team gets stuck such as a business problem, technical solution or even a conflict. A Scrum Master has to help the team to get past that by effective facilitation.
- Here you will learn:
What are different facilitation techniques
Liberating Structures
The Importance of a “Done” Increment
- If Scrum is to be reduced to one and only one purpose then it would be to create a “Done” increment. It is not enough to have a “Done” increment every few sprints.
- Here you will learn:
What makes an increment “Done”
What can help teams identify their Definition of “Done”
How Scrum Master facilitates creation of “Done” Increments
The Sprint Goal
- Often, Scrum Team members keep working on individual tasks without having any clarity “WHY” they are doing “WHAT” they are doing, throughout the Sprint.
- Here you will learn:
What is the Sprint Goal?
How is commitment associated with a Sprint Goal?
Scrum Master’s role in facilitating creation of meaningful Sprint Goals.
Refresh the purpose of the Scrum Events
- Every Scrum event is an opportunity to Inspect and Adapt. However, in the long run they turn out to be just motions done to meet some requirements of the framework without any real Inspection and Adaptation happening.
- Here you will learn:
To bring the focus back on the purpose of the event.
Use facilitation techniques to make the events more meaningful.
The role of management in Scrum
- Scrum Guide does not specifically call out management or management roles within Scrum. But management is needed for an organization. So how is management handled with Scrum?
- Here you will learn:
Distribution of management in Scrum
Self-managing team
How Scrum Master creates an environment for self-management.
Successful product delivery
- Scrum does not solve your problems, it only makes visible the current efficacy of your system. How do we ensure successful product delivery when the current system is inefficient? And what do we really mean by successful product delivery?
- Here you will learn:
What it means to deliver a successful product.
How can Scrum Masters help Product Owners to deliver successful products.
Helping PO and Developers to embrace complexity and uncertainty of product development.
Facilitating the use of empirical approaches for successful product delivery.
Measurement in Scrum
- What gets measured can be improved. However, not everything that can be measured, matters. As a Scrum Masters, knowing what metrics and measurements makes sense to the growth of the team is really important.
- Here you will learn:
Measuring the success of Scrum
Outcomes vs Outputs
Focus on value
How to support the Product Owner
- One service that Scrum Master provides is towards the Product Owner. Product Owners are often limited by their availability for the Scrum Team or their understanding of the empirical approach to product development.
- Here you will learn:
Helping Product Owners to embrace empirical product development
Help Product Owner to manage Product Backlog
Support Product Owner to deliver business value.
Understanding the challenges of middle management
- Management within an organization has its own challenges while adopting agile/Scrum. They often don’t see their place in any of these frameworks, which results in fear and anxiety; thus not enough support for implementing Scrum.
- Here you will learn:
To help management see their role in Scrum adoption
Understand their needs, challenges and pains
Help them understand which parts of their role can be shared within the Scrum Team accountabilities.
Scrum Master as a change agent
- One important aspect of the Scrum Master role is to be the torch bearer for change within an organization. Scrum Master has to inculcate habits and behaviours that would enable the organization to thrive in a complex environment.
- Here you will learn:
How to promote a Scrum-friendly culture
Levels of impediments and removing impediments in the way of change.
Different levels where Scrum Master can operate as a change agent.
Prerequisites
There are no prerequisites to attend the Advanced Professional Scrum Master Training and or to take up the exam. However, it is always recommended that you go through the Scrum Guide very well.
Download Brochure
We offer 2-day-II training, aimed at beginning Scrum Masters, that can lead to your Advanced Professional Scrum Master Certification. Advanced Scrum Masters have a difficult role to perform. If you are new to this role, don’t know where to start?
Certification Assessment
Over the 2 days of the Scrum Training, students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive.
After the Course Completion
- The password to take the PSM II assessment – $250
- 2nd attempt for PSM I assessment is free – $250
- 40% discount on the PSM III assessment – $200
- Lifetime validity of your certificate – No renewal charges for certification.
- High Success rate
- Join Our Dynamic Community
- Training from Recognized Trainer
- Post-workshop support by the Coaches
Testimonials
Our clients praise us for our great results, personable service, expert knowledge, and on-time delivery. Here are what just a few of them had to say:
Funding & Price Chart
Individual / Company Sponsored (Banking and Finance) |
Company Sponsored (Non Banking and Finance) |
||
Singaporeans age 40 and above (70% funding) | Singaporeans age below 40 and all PRs (50% funding) | (No Funding) | |
Full Course Fee before GST | $2,500.00 | $2,500.00 | $2,500.00 |
9% GST | $225.00 | $225.00 | $225.00 |
Total Course Fee | $2,725.00 | $2,725.00 | $2,725.00 |
Less: IBF Funding | $1,907.50 | $1,362.50 | NA |
Net Fee Payable | $817.50 | $1,362.50 | $2,725.00 |
Frequently Asked Questions
Training FAQs
To be a Professional Scrum Master™, you have to undertake the Professional S
The professional scrum master training certification is a highly regarded and in-demand certification offered by Scrum Alliance, a non-profit membership organization that promotes the adoption and productive use of Scrum. Benefits of the PSM-II certification are as follows:
- Scrum Master is one of the highest paying jobs in the U.S. according to The Washington Post.
- Recruiters frequently search for this certification on resumes, and you can use it to make your resume more marketable.
- PSM-II certification demonstrates that you have a complete understanding of Scrum and know how to apply its principles in the workplace.
- PSM-II certification will help you build on your basic knowledge of Scrum and Agile to enhance the implementation of these methodologies.
crum Master™ course, post- that, pass the Professional Scrum Master™ Certification examination.
Achieving PSM-II certification will help you demonstrate an advanced level of knowledge and experience in this field.
Scrum is now being applied in industries beyond IT. A certified professional’s demand has increased tenfold, even beyond his/her current industry experience.
There are numerous career opportunities for certified professionals as they remain relevant and marketable across various industries.
This certification will widen your career opportunities in any organization that employs Agile practices.
Attending the 2 days workshop and completing all of the learning objectives will help you gain the certification.
At the end of this training, you will be able to:
- Resolve difficult project management situations as a ScrumMaster
- Broaden the impact of Scrum across the organization
- Extend Agile and Scrum beyond a single team
- Utilize your learning to gain recognition and status as the local Agile expert in your company
- Help your company adopt Scrum and Agile principles and support executives committed to Agile values
- Apply your knowledge on the job and bring change in your organization to make your Scrum teams more productive
Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee.
Anyone attempting the PSM II should have advanced Scrum knowledge, in-depth Scrum experience and/or have taken the Professional Scrum Master course prior to taking this assessment.
Please send in an email to enquiry@agilitics.sg, and we will answer any queries you may have!
IBF Accredited Programmes
The IBF is an independent quality assurance framework benchmarked under industry standards to get the finance practitioners future-ready by strengthening their financial capability and industrial skills.
The IBF financial training scheme provides funding for training and assessment programmes specifically to enhance the underlying competencies of the workforce in the financial/tech sector.
Training allowance grant supports banking, financial services and insurance organizations to provide industry-standard training with a focus to upgrade the skills of their employees.
You can avail of more information about the IBF course and training programs here.
The financial Institutions and fin-tech firms regulated by the Authority of Singapore can avail the benefit of course fee subsidy.
Singapore residents and permanent residents can claim upto 90% subsidy. Participants need to pay only 5% + GST to attend the training.
UTAP Funding
The UTAP (Union Training Assistance Program) is a benefit provided to NTUC members for encouraging professional upskilling at a minimal cost.
Singapore citizens and permanent residents can avail of UTAP support who are NTUC members.
UTAP provides upto 50% support of the course fee. It provides $250 for participants under 39 years and $500 for participants above 40 years.
Login to NTUC to submit your application to claim UTAP support. You can also reach out to us @ for further support.
UTAP funding can be claimed after the completion of the course only.
SkillsFuture Credit
SkillsFuture Credit is an initiative by the Singapore government to defray the training costs to encourage upgradation of skills specifically for finance/tech professions.
All Singaporeans aged 25 and above can avail of the benefit of SkillsFuture Credit. For more information, click here.
No, the small/medium sized enterprises cannot apply for SkillsFuture Credit since it is provided only to individuals.
No, SkillsFuture is not a cash account, it can be used only to offset course fees of completed training courses approved by SkillsFuture. Therefore you do not earn any interest from it.
The course fee of the training program is directly paid to the course provider through MySkillsFuture and you can avail directly from them.
You can login to MySkillsFuture, select the course and enter the details, enter course fee to be paid including GST and put the amount to be claimed. Upload invoice and click submit.
Advanced Scrum Master Training
With Agile methodologies taking the world by storm, the demand for Agile practitioners has never been greater. Companies are looking for Scrum Masters who not only have the knowledge to lead agile teams and work with an Agile mindset, but also offer strategic Agile solutions for better outcomes. Meeting the industry requirements, the Advanced Scrum Master Certification will give you an edge against your competitors while keeping you ahead in the breath-taking Agile Revolution.
Offering upto 90% subsidies for Singapore Citizens and Permanent Residents, The Advanced Scrum Certification Training at Agilitics is designed for anyone who has a good understanding of Scrum and is playing the role of Agile Coach, Scrum Master, Change Agent, or Change Leader within the organization. This two-day workshop will help you enhance your existing skills while developing newer ones, strengthening your core foundational Agile knowledge so that you can offer strategic Agile solutions and work with wider organizations on a Scrum framework.
By expanding your Scrum Knowledge foundation, you will be equipped with the skills and tools to motivate your teams across multiple departments and plan out projects in a much more strategic manner. The Advanced Scrum Certification Training aims at helping the attendees understand the roles, responsibilities, and mindset of a Scrum Coach so that you can deal with complexities and impediments within a Scrum framework with remarkable facilitation techniques and gain confidence to encourage Agile teamwork.
With Agile practitioners all across in Agile companies, employers are on the lookout for Scrum professionals who have the cutting-edge to ensure successful product delivery and handle the challenges of middle management. This professional scrum certification gives you the leverage to stay ahead of the league as you are prepared for real–life complex scenarios throughout the tenure of this training, where our dedicated mentors walk you through interactive sessions for your better understanding and growth.